In-Depth CRM Review

Bronto Marketing Platform

Bronto Software, Inc.
324 Blackwell Street, Suite 410
Durham, North Carolina 27701-3600

Telephone: (919) 595-2500
Toll Free: (888) 276-6861
Fax: (919) 595-2499
Email: Contact Bronto
Web: http://bronto.com/

CRM Category: Marketing Support – Cloud
Sub-Category: Marketing Automation
Vertical Solution: Retailers/Commerce-Driven Companies
Seats: Small Enterprise

About the Company:

Bronto Software provides a cloud-based marketing platform for retailers to drive revenue through their email, mobile and social campaigns. The platform is used by over 1000 organizations worldwide, including Party City, Armani Exchange, Timex, Samsonite and Gander Mountain. Bronto is listed as the leading self-service email marketing provider to the Internet Retailer Top 1000.

Bronto is frequently recognized for business leadership, as well as within the areas of marketing technology and customer service.

Recent awards include:

Seven-time Finalist, Stevie Award for Best Customer Service Department (2008-2013) and four-time winner (2009, 2010, 2012, 2013)
CODIE Finalist for Best Marketing Software in 2011 and 2012
Inc. Magazine’s Top 5000 Fastest Growing Companies, 2009-2012
Best Place to Work by Triangle Business Journal in 2010, 2011 and 2012
N.C. Technology Association Award for Software Company of the Year 2011

Bronto has experienced impressive growth in customers, employees and revenue. We believe there are two main reasons for this – one is that we fill an important need within the multichannel commerce market. The second is that transparency, approachability, award- winning customer service and a passion for marketing are built into Bronto’s DNA and this way of doing business is shared by customers, employees and partners.

At A Glance

Marketing Platform for Commerce
Software-as-a-Service
1000+ customers
12 billion emails sent per year
Founded in 2002
Privately held
140+ employees
HQ in Durham, NC
Europe Office in London

About the Product:

Bronto Solutions for Commerce

Campaign Management

From email design to A/B testing and mobile and social integration, manage every phase of your email marketing campaigns with ease. Learn more…

Advanced Segmentation

Capture actionable data about your consumers and create precise segments for delivery of targeted, relevant marketing campaigns. Learn more…

Automated Lifecycle Messaging

With drag-and-drop simplicity and a template library, create automated marketing workflows and message triggers that execute in near real-time. Learn more…

Transactional Messages

Create personal, branded messages, such as order and shipping confirmations, that engage customers and provide cross-sell opportunities. Learn more…

Shopping Cart Abandonment

Automatically trigger a message or a series of messages when a cart is abandoned in your e-commerce system. Learn more…

In-Store Experience

Unify the brand experience across your online and offline channels and optimize the in-store and point-of-sale touchpoints. Learn more…

Price:

For complete pricing details, please contact the company directly.

For a proper demo of this CRM solution:

For a proper demo of this CRM solution, please contact the company directly.

Rich’s View of Bronto Marketing Platform:

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