This review was last updated
This CRM Review examines BombBomb.
In-Depth CRM Review
11 South 25th Street
Colorado Springs, CO 80904-3080
CRM Category: Interaction Support – Cloud
Sub-Category: Video Email
Seats: Small Enterprise
About the Company:
BombBomb helps you be there in person when you can’t be there in person.
BombBomb makes it easy to create, send, and track the results both traditional emails and video emails. You’ll know exactly who’s opening emails, clicking links, and watching videos.
Unlike most other email providers, video’s no upgrade or new feature here; BombBomb was designed to support video since day one. Your face, your voice, your personality, your message – video is a personal and powerful way to build relationships and grow your business.
Follow up with and convert new leads. Connect with active customers. Stay in front of past clients over time. All with the power of video – with your smartphone, tablet, webcam, or any other device.
People using BombBomb include: Large sales organizations. Real estate, mortgage, and title professionals. Consultants and coaches. Non-profits and ministries. Marketing agencies. Small and medium sized businesses of all kinds. People in 15 countries on 5 continents and in all 50 states, plus DC.
All customers are promised real help from real people, because we’re only successful when you’re easily and happily sending video emails.
About the Product:
BombBomb makes it easy to make, send, and track all the results of both traditional emails and video emails.
Your emails will be easy to make. – Choose your from name, from email, and subject line. Choose a template. Add images or videos.
Your emails will look fantastic. – Have one custom designed by our team. Choose one from our library. Bring one in with HTML source code.
Lists and Contacts
Your recipients will be organized. – Easily import and manage your lists and contacts. Edit or segment lists at any time. Enjoy automated unsubscribe and suppression management.
Your emails will head out quickly. – Send to one or more individuals and/or one or more lists. Send immediately or schedule the send for any time in the future.
Your emails will arrive. – Rely on our actively managed and monitored whitelist reputation. Expect delivery rates of +90%.
Your results will be clear. – Track opens, clicks, plays, and more – including click mapping. See your results by email history, by individual send, and by individual recipient.
Your follow up will be fast. – Start building the relationship immediately with a personal autoresponder email with video.
Your drips will connect over time. – Nurture and educate with drip campaigns. Quickly build automated series of emails to go out at times you schedule. Send to individuals or lists.
Your files will be trackable. – Upload Word, Excel, Powerpoint, PDF, mp3, or zip files. Include them in your emails. Track document views.
Video is no upgrade or new feature here; BombBomb’s been video since day one.
Adding Video to Email
Make email personal and powerful. – Make, send, and track traditional emails with BombBomb. Add video to make the communication more complete and compelling. Build trust, rapport, and relationships with video.
Give your recipients the best. – Benefit from our unique process of multi-encoding your video, autodetecting your recipients’ devices and connection speeds at each open, then serving the optimal video format.
Video in the Inbox
Take advantage of a growing trend. – Know that your video will play inside the email inside the inbox in more than half of all opens (on average). This was possible in only a third of opens a year ago.
Know exactly how long they’re watching. – Our simple, colorful bar shows you how engaging your videos are. You’ll know if they run a good length, cover good topics, and get sent to the right people.
See who’s watching, how often, and when. – See total views, recent views, last view, social shares, plays per day, viewers, viewing times, and viewing devices.
Do what you need to do. – Upload an unlimited number of videos, each up to 2.5 GB in size (bigger than YouTube or Vimeo allows), in one of 8 common formats (mp4 is best).
Uploading and Recording Video
Mix and match based on your needs. – Make them in advance, then upload them in (best quality). Record them in live with your webcam (quick). Use a YouTube url to embed into emails (not ideal, but convenient).
Share your videos everywhere. – Get video hosting service in addition to email marketing! Put them in emails, websites, blog posts, landing pages, custom forms, or anywhere else.
Put the player to use. – Share, embed, link to, control the sound on, go full screen with, and – of course – play and pause your video with the player controls. They go everywhere your videos do.
Use what you already own. – Use your iPhone, iPad, Droid, camcorder, webcam, point-and-shoot photo camera, DSLR camera, or anything else to shoot your videos. Edit if desired! Upload into BombBomb.
Your emails, forms, and videos are easily shared out to your community and beyond. Share from your account, from the video player, and from the inbox!
Sharing from Your Account
Share from right inside your account. – Enjoy one-touch sharing to Facebook, Twitter, LinkedIn, and Google+ straight from your account. Share emails, forms, and videos.
Sharing with Your URLs
Copy and paste short links anywhere. – Use the automatically generated, shortened links to every email, form, and video in your account to share them anywhere.
Sharing by Your Recipients
Let them spread your message. – Allow your email recipients to forward or to share to Facebook or Twitter from the inbox. Allow your video viewers to share to Facebook or Twitter from the player.
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For a proper demo of this CRM solution:
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Rich’s View of BombBomb:
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