In-Depth CRM Review

Sales Engine

BigMachines, Inc.
570 Lake Cook Road
Suite 225
Deerfield, IL 60015-4955

Telephone: (847) 572-0300
Toll Free:
Fax: (847) 510-0510
Email: Contact BigMachines
Web: http://www.bigmachines.com/

CRM Category: Field Sales Support – Cloud
Sub-Category: Configure/Quote/Propose
Seats: Small Enterprise

About the Company:

BigMachines makes software that helps companies sell products and services faster, easier and more accurately. Most companies have sales processes that are complicated, poorly-defined, time consuming and often produce inaccurate quotes. We solve those problems and help our customers sell more and sell faster. All the product and pricing information that salespeople need is stored in our web-based software so it’s up-to-date and available to them anywhere. Because it has the knowledge of their most experienced sales rep built in, even newer reps can select and configure products correctly, and generate 100% accurate quotes and proposals quickly. And BigMachines scales as their business grows. We have customers around the world who tell us that BigMachines software quickly pays for itself and helps them increase their sales. BigMachines software is where their selling happens.

Our Mission

By providing unmatched customer success through our best-in-class products and practices, we will deliver superior value to our stakeholders and enable our customer to sell more and sell faster.

Our objectives are to lead the industry in customer retention, customer satisfaction, and speed to success for our customers. We are focused on helping our customers achieve high adoption, fast go-lives, easy upgrades and fast ROI.

As the global leader of our industry, we are deeply committed our employees, innovation, and operational and financial excellence. We are also committed to being responsible stewards of the communities in which we operate around the world, doing our part to contribute as best we can.

Company Strength

Thanks to our devoted customer base and our on-going innovations, BigMachines has grown its revenue over 50% per year and has been ranked among the fastest-growing companies in America by Inc. Magazine year after year. Our customer retention is over 95%, and analysts and industry experts consistently recognize us as the leader in our space. BigMachines has been recognized as the preferred sales configuration and quoting partner for both Salesforce.com and Oracle CRM On-Demand.

Award-Winning and Innovative Software

BigMachines was voted the #1 quoting app on the Salesforce AppExchange for the 4th year in a row by Salesforce customers. We understand that innovation is the key to continued success for our customers. Each of our product releases features new and enhanced capabilities shaped by our customers, for our customers through our online idea portal, BigIdeas conference and regional Customer Success Forums. From our inception in 2000, BigMachines has invested heavily in product development, innovation, and has continuously challenged the status quo to ensure the best products, processes and services.

Over 250 Successful Customer Deployments

From our beginnings as an Internet start-up founded by MIT graduates in 2000, BigMachines has grown into a global on-demand software company with offices in Chicago, San Francisco, Frankfurt, London, Tokyo, Melbourne and Hyderabad. We have successfully implemented our innovative software-as-a service (SaaS) platform at over 250 customers, helping them sell everything from medical devices to soft drinks to gas turbines. We continue to build our world-class, talented team with a strong focus on customer success.

Serving Over 150,000 Licensed Users

BigMachines serves over 150,000 licensed users at more than 250 leading companies that sell products and services through direct and indirect sales channels in many industries including software, high tech, manufacturing, medical devices, financial services, communications, media and others. Our customers include Fortune 500 leaders as well as many small and mid-sized growth enterprises. Our customers have accelerated quoting and ordering processes, reduced SG&A costs, and grown revenues.

About the Product:

BigMachines Sales Engine

It’s Like Giving Your Sales Team Super Powers

Your sales reps want to sell more and sell faster with less work and your company wants better sales results, more accuracy and more visibility into the sales process. The BigMachines Sales Engine delivers a complete solution that helps guide your sales reps to the best products and services for each customer, enables them to configure products accurately and quickly, generate 100% accurate quotes and proposals, and automatically pushes sales data to your critical business systems. Because it’s delivered via the Cloud, BigMachines is always available and is easy to learn and use.

BigMachines Sales Engine Features:

Product Configurator

Ensure 100% accurate quotes and orders and eliminate data-entry errors.

Guided Selling

Guide your users to the optimal products and options based on customer needs with guided selling functionality.

Pricing and Quoting

Ensure consistent application of your pricing and discounting rules, and automatically generate customer-friendly quotes in multiple formats.

Order Management

Use BigMachines to eliminate manual and repeated data entry into multiple systems.

Workflow Approvals

Route orders for review & approval, ensure 100% accuracy and eliminate approval bottlenecks with automated workflow.

Renewals

Streamline renewals for existing customers including contracts for maintenance, service and support, software licenses, subscription annuities, and more.

Product Catalog

Create an online Product Catalog with unlimited depth and content.

Proposal Generator

Create, customize and brand proposals for your sales reps, channel partners or sales channels, and customers.

Reporting

Improve quote management, forecasting, and product management with better information and insights provided by BigMachines Reporting 2.0.

Price:

For complete pricing details, please contact the company directly.

For a proper demo of this CRM solution:

For a proper demo of this CRM solution, please contact the company directly.

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