This review was last updated by
This CRM Review examines Autotask.
In-Depth CRM Review
26 Tech Valley Drive
East Greenbush, NY 12061-4135
CRM Category: Field Sales Support – Cloud
Vertical Solution: 425120 – Manufactureers Sales Representatives
Seats: Small/Medium Business
About the Company:
Autotask Corporation provides the world’s leading hosted IT business management software to streamline and optimize business processes for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, contracts, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence to help users understand the factors that drive their business and their profitability.
Autotask is accessible from virtually any computing or mobile device connected to the Internet and features a world-class API that seamlessly integrates with the other systems and tools that providers rely on to run their businesses.
True, Multitenant SaaS
The Autotask application was built from the ground up as a true, multitenant software-as-a-service (SaaS) platform. Autotask operates multiple datacenters around the globe that are continuously monitored and maintained. Designed with redundancy in every sub system, Autotask’s trailing two year availability is ‘four-nines’ across its global network.
Lower Total Cost of Ownership
In addition to exceptional reliability and accessibility, delivery of Autotask as a SaaS solution eliminates the need for users to monitor and maintain onsite hardware or to update and manage software revisions, significantly lowering their overall cost of ownership compared to on-premises and hybrid solutions.
A Global Presence
Autotask software is currently used by tens of thousands of technology solution providers in more than 50 countries around the world. In 2011, owing to strong local demand, Autotask expanded global availability by translating and localizing its software into 6 languages, in addition to English, including; Chinese, French, German, Italian, Japanese and Spanish.
Autotask was founded in 2001 and is guided by a highly respected, experienced and technically astute management team. The company has enjoyed accelerated growth throughout its history, a reputation as an industry pioneer, and has been recognized, year after year, as an exceptional place to work by employees in annual surveys of regional businesses.
About the Product:
Mission-Critical Software to Run Your Entire Business
Turn More Prospects Into Clients, And Keep Them Longer
- 360-degree view of every client and prospect
- Sales manager dashboard and reports
- Real-time sales performance tracking
- Opportunity management and reporting
- Contact Group Manager
- Automated workflow for built-in surveys & benchmarking
For complete pricing details, please contact the company directly.
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please contact the company directly.
Rich’s View of Autotask:
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