This review was last updated
This CRM Review examines Anteil CRM.
In-Depth CRM Review
4051B Executive Park Drive
Harrisburg, PA 17111-1529
CRM Category: Strategic Solution – Open Source
Sub-Category: Contact Manager/Sales Force Automation
Seats: Small Business/Mid Market
About the Company:
Anteil, Inc. is a full-service information technology firm.
Anteil takes a holistic approach to solving its customer’s problems. From initial consultation, to project planning, through prototyping, implementation and support, Anteil works with its customers to deliver exactly what is needed.
James A. Capp – CEO
As C.E.O. of Keystone Programming, James Capp has been providing programming and consulting services to businesses since 1981. In 1983, he recognized the value of UNIX’s open-source philosophy and selected it as the platform for a variety of business applications.
In 1992, Jim co-founded Perfect Order, Inc., a consulting firm that provided custom programming and integration services to government and industry.
He founded Keystone Programming in 1994 and began a business relationship with Jack Gaughen Realtor ERA that led to the development of a comprehensive, browser-based sales force automation package for the real estate industry now known as LINX. He also led the development of a technique for data replication and sequenced administration of a distributed network of GNU/Linux Web servers.
In 1999, in conjunction with VA Linux, Jim developed OpenCRM, an advanced customer relationship management system that employs full Web architecture.
Jim founded the Harrisburg, Pa., UNIX Users Group (HUUG) in 1987. He is also a member of the Association for Computing Machinery (ACM) and the Institute of Electrical and Electronic Engineers (IEEE).
About the Product:
Anteil open-source CRM software offers a variety of basic features to help any business manage and improve its customer relationships:
- Consolidated account information
- Contact manager
- Sales opportunity manager
- Campaign manager
- Event manager
- Consolidated marketing materials
- Corporate communications
- Sales forecasting system
- High-level security
Anteil CRM Technical Information
The heart of open-source CRM software from Anteil is a set of database tables designed to capture and manage relationships. An object-oriented approach to table design has resulted in a small set of universally applicable containers, such as people, organizations, opportunities and events. A three-layer architecture provides flexibility to adapt to differing organizations’ computing environments, business logic and presentation. The applications are purely Web-based, making it possible to deploy in any intranet or Internet environment.
The relational structure is insulated from the database storage product through an abstraction layer. This permits the flexibility to use a variety of relational database management systems using the same code base. Also, the abstraction layer provides near-instantaneous transaction level data replication to multiple servers distributed in a wide-area-network (WAN) or in a local cluster of servers.
- The business logic is implemented primarily PHP, but nearly any language may be incorporated through the Common Gateway Interface (CGI). Application Programming Interfaces exist for C/C++, PHP and the UNIX programming environment
- The system platform is comprised of the Linux O/S and the Apache Web Server, the most popular Web server on the Internet.
Anteil CRM Demo
The purpose of the demo is to provide individual end-users with a first-hand understanding of Anteil Open Source CRM capabilities.
- If your goal in using the software is merely to assess capabilities, the demo is right for you.
If after using the demo, you believe your organization as a whole could benefit from using Anteil Open Source CRM, you may want to proceed to the download.
Anteil CRM Download
The download is appropriate for those organizations that are committed to using Anteil Open Source CRM in support of their internal CRM strategy. That is, you know what you need to accomplish, you think Anteil Open Source CRM will get you there, and you are ready to attempt implementation.
The download is a series of RPM files which require a Linux server that supports the RPM system and Linux expertise to properly implement the system. All available documentation is included. The system is designed for use with Redhat Linux 7.3 or Redhat 9.x. Support for Fedora Core is forthcoming.
Anteil Open Source CRM is fully supported by Anteil. If you need help, Anteil is available, at our normal hourly rates, to provide implementation, program modification, and other technical support.
For complete pricing details, please contact the company directly.
Rich’s View of Anteil CRM:
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