This review was last updated
This CRM Review examines amoCRM.
In-Depth CRM Review
222 Columbus Avenue
San Francisco, CA 94133-4589
CRM Category: Strategic Solution – Cloud
Sub-Category: Contact Manager
Seats: Small Business
About the Company:
The Company QSOFT was founded in 2004.
To date, QSOFT is the leading web integrator on the Russian market, specializing in the development of major high-tech Internet projects such as sites, portals, intranet-systems.
We design and implement business-tailored, Internet decision systems and tools, for the Russian market leaders and companies like MTS, Rostelecom, Svyaznoy, Orange Business Services CIS, and Gazprom.
The company is developing and supporting a series of software products for automation of small and medium businesses. The company has offices in Moscow and San Francisco, CA
About the Product:
It’s a quick and easy way to increase your sales
Do you believe your company could sell more? Feel if you just cleaned up and organized your customer database, that you might be able to use it for its intended purpose of increasing sales? But you still don’t want to spend too much time, energy, and money implementing complex systems, and excel and its simple functions just aren’t enough for you either? Then amoCRM is exactly what you need.
With no extra features or complex interfaces, amoCRM provides you with exactly what you need. Your database will include all potential transactions and customers, the entire history of your negotiations, your tasks to be completed and reminders, and all necessary tools for analysis including a sales pipeline.
The system requires no configuration, and you can begin working immediately after registration. It’s also accessible from any computer, or smartphone, with internet access.
amoCRM is a simple and easy way to significantly increase your sales
amoCRM significantly increases your organizational habits by streamlining your customer database and increasing the efficiency of the sales department as a result. Having instant access to your database, and the history of all past transactions, and negotiations, keeps everything running smoothly, making sure deadlines are met, and your analysis tools and charts are more accurate and helpful.
Due to the systems easy navigation interface, there is no need for tutorials
Once in the system, because everything is so straight-forward and clear, there is no need for lengthy manuals, or surprisingly long tutorial videos. There are no extra controls or features than what you see, and we didn’t include any features that could not directly affect your ROI or customer retention. We purposely kept it simple to include: contacts, deals, tasks, and reports, that’s it, so even the most technologically un-savvy will have no troubles. Create a new transaction in less than 30 seconds, a new contact
as fast as you can type, or add in a note with only 3 clicks. It’s really that simple!
Why waste the valuable time of your employees by making them fill out long tedious forms, a lot of which includes useless information, which cannot be accessed from remote locations, such as our system can. Free up your sales staff to concentrate on what’s important, creating new clients, and closing sales, not filling out useless paperwork that then is moved into a file cabinet to possibly be lost.
95% of amoCRM users never require any additional help
Even though we reach out to every new user, offering help and answers to questions about the system and its features, only 5% or less actually require our assistance. Meaning the system’s navigation is so simple, that most customers begin inputting information immediately after registration.
In amoCRM everything revolves around your leads: from first contacts, up to successful sales
amoCRM is a B2B leads, and sales management tool. Use it to take your leads from first contact, all the way to a sale. Aside from just organizing your contacts, amoCRM can also filter by current leads, tasks that need to be completed, and more. amoCRM turns leads into customers, and customers into loyal patrons.
Increasing your sales has never been easier thanks to amoCRM. All that’s required of you is – to maintain your database of potential leads and contacts, by making sure all notes, contact info, and anything else is entered correctly, and up to date. After that, amoCRM takes care of the rest itself…
A complete database full of your previous clients and good leads is a huge asset
As soon as you start using amoCRM to assist clients and keep track of potential leads, your database will begin to grow. But thanks to its advance filtering abilities, you will have no trouble locating a particular client and viewing their entire history; as well as identify any other existing clients who might be interested in a particular product you’re currently promoting.
Attracting new customers is becoming more and more expensive, so retaining the ones you have has never been so important. A detailed database full of clients can significantly increase your sales. Classify your customers by labeling them with custom tags, and use the filter and search feature to find those who you have not yet offered a new product to, quicker.
The Sales Pipeline and other analytic tools point out any weak areas in your sales process
Now that you’ve been using the system, inputting all your data, making sure it’s correct and up to date, you’re confident that you could sell even more than you have been. This is where amoCRM thrives. After reviewing the data, amoCRM creates a series of reports highlighting any weak areas in your negotiation or sales process, pin-pointing exactly what needs to be improved, in order for you to increase sales in the future.
Each lead moves through the different statuses until it becomes a successful sale. Based on the available data that you entered, a sales pipeline is constructed showing at what stage(s), of the sales process, you are losing the most business. Once such problematic areas have been recognized, you can then begin correcting them, so you don’t lose any more potential leads or sales as a result.
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