This review was last updated
This CRM Review examines ACT!.
In-Depth CRM Review
8800 N Gainey Center Drive, Suite 200
Scottsdale, AZ 85258-2163
Telephone: (480) 383-5200
Toll Free: (866) 873-2006
CRM Category: Strategic Solution – On Premise/Windows
Sub-Category: Contact Manager
Seats: Small Business
About the Company:
Swiftpage’s integrated marketing and CRM solutions enable customers to transform and grow their businesses. Our full suite of products include email marketing, social media marketing, contact management and CRM solutions for businesses of all sizes, from those just getting started to well-established enterprises. Swiftpage is based in Colorado and has 300 employees in offices around the world.
Swiftpage President and CEO H. John Oechsle said Swiftpage now delivers the most complete suite of products to help businesses of all sizes convert leads, retain customers and grow. “Whether you’re starting out with a Swiftpage solution, are a thriving small business using ACT! or you’re an established enterprise using SalesLogix, you now have full access to a range of starting contact management, advanced CRM, and market leading email and social marketing products. It’s the best path for growth, backed by a team united in our goal to help businesses prosper.”
Swiftpage also announced its Executive Team, which includes Oechsle and Swiftpage Founder and Chairman Bob Ogdon. Additional members are:
- Bob Anderson, Senior Vice President and General Manager, Swiftpage International
- Jay Benson, Senior Vice President and Chief Financial Officer
- Lanae Fehr, Vice President and Chief Human Resources Officer
- Frank Johnson, Founder and Chief Architect
- Greg Lems, Senior Vice President and Chief Technology Officer
- Lorcan Malone, Senior Vice President and General Manager, SalesLogix
- Dan Ogdon, Senior Vice President and General Manager, Swiftpage and ACT!
- Matt Showalter, Founder and Strategic Alliances
About the Product:
For 25 years, Act! has been in the corner of small businesses and sales teams. We’ve been dedicated to serving you by creating innovative products and services to meet the challenges you face every day. And we’re proud to announce the arrival of ACT! 2013, designed with your input to meet your changing business needs.
ACT! makes it easy for you to manage anything and everything related to your contacts and calendar. Think of it like your business’ command center that serves up relevant relationship details and also connects to business-critical services, desktop and web-based productivity tools, and social media to help you get results.
- Designed for individuals and teams of up to 10 users.
- Get organized with a single view of your customer contact info, emails, meeting notes, activities, and to-dos.
- Seamlessly interact with Microsoft® Outlook®, Google®, LinkedIn®, and more.
What’s New in Act! V19?
Act! v19 offers new Connections for Act! Premium subscribers, performance improvements for Act! emarketing, and numerous customer-driven feature enhancements.
New Connection for Act! Premium Subscribers: Act! Companion mobile app
Now available on Google Play and the Apple App Store, Act! Companion is a native mobile app designed for both Android and iPhone that allows users to stay connected on the go. Users can get alerts for upcoming activities, easily capture notes during meetings, and email or call Act! Premium contacts directly from the app.
Improvements to the Web API
Users will benefit from more powerful integrations due to improvements to the Web API platform that allows deeper access to Act! Premium data and functionality.
Act! v19 is now compatible with 64-bit editions of Microsoft® Office 2016, 2013, and 2010. Users can now work seamlessly between the applications.
Act! emarketing Improvements
Performance improvements to Act! emarketing allow users to send emarketing campaigns up to five times faster than before. Users can now quickly and easily view campaign history for individual contacts, with a new history overwrite that ensures contact information is always up-to-date. Plus, users no longer have to worry about accidental sends with an all new confirmation dialogue box.
Customer-Driven Feature Enhancements
Act! v19 features 30+ refreshed standard reports with relevant fields, along with default filters and sort orders that help users retrieve information quickly and easily. New file types ensure any preexisting customer reports are not affected.
Find a complete list of features and benefits of Act! v19 here.
Social Media and Website Links
For complete pricing details, please contact the company directly.
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please contact the company directly.
Rich’s View of ACT!:
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