This review was last updated
This CRM Review examines 8×8 Small Business Phone Service.
In-Depth CRM Review
8×8 Small Business Phone Service
2125 O’Nel Drive
San Jose, CA 95131-2032
CRM Category: Interaction Support – Cloud
Seats: Small Enterprise
About the Company:
At 8×8, Inc. (Nasdaq: EGHT) customers matter. We create long-lasting customer relationships by working with our customers to provide the best communications solutions to support their success. It starts with our innovative services and compelling prices but our customers stay with us for our quality, reliability, and proven performance. 8×8 has a proven track record of delivering great technology. From chips to systems to services, our commitment to innovation has enabled us to develop breakthrough technologies that change the communications landscape.
We focus on business
Today, 8×8 is the one connection businesses need to experience the unique capabilities of advanced VoIP communications. We offer voice, video, mobile and unified communications solutions for small-to medium businesses and distributed enterprises. Our business services integrate advanced phone services, contact center solutions, web conferencing, powerful online productivity tools and flexible service plans. 8×8 services are affordable as well as easy to setup and use. In 2002, 8×8 entered the VoIP (Voice over Internet Protocol) market as a service provider, offering residential Internet phone service under the Packet8 brand name. Building on this experience, two years later we introduced the 8×8 Virtual Office small business phone solution, our flagship, feature-rich hosted PBX (Private Branch Exchange) phone service for small to medium-sized businesses. Since then, 8×8 has continuously enhanced and refined our solutions to meet the needs of our business customers.
We have technology businesses can rely on
Our technology is owned and operated by us. All our core technology is developed, tested, and operated in-house to ensure high audio quality and a reliable connection. Plus, it’s backed by 88 US patents and growing. It just works and sounds better. Our solutions leverage existing broadband Internet connections and cellular networks to deliver digital quality phone service and unified communications at a fraction of the cost of legacy, copper wire alternatives.
We are with you every step of the way
From sales to support, implementation to operation, we’re with you every step of the way. Have a technical question? We’ll answer it live. Need help setting up your service? We’ll talk you through it. Want onsite assistance? We’re there for you. With 8×8 you get much more than just a communications provider. You get a long-term partner you can count on. You and your business matter.
About the Product:
Small Business Phone Service
Reliable and Affordable Small Business Phone Service
Fed up with managing a clunky old phone system and multiple vendors? 8×8 Virtual Office small business phone service uses the latest VoIP technology to provide for all your small business phone service needs with robust features, sleek IP phones and knowledgeable support.
- Save money—Save up to 50% each month when you move from traditional phone service to 8×8 VoIP.
- Advanced Fortune 500 features—Includes auto attendant, voicemail, Caller ID, call forwarding, conference bridge, and more!
- Mobility—Never miss a call, even when you’re on the go. Free softphone for calling over your computer. Mobile apps for making and taking business calls from your iPhone, iPad or Android phones or tablets.
- Great phones and reliable service—Create a lasting, professional impression with our feature-loaded VoIP business phones and reliable service.
- Employees anywhere—On-site employees, remote offices and mobile workers all use the same phone system so conducting business and connecting employees has never been easier.
Maximize Employee Productivity with the Right Tools
Add-on bundle includes web conferencing, call recording and Internet fax
When you add on the 8×8 Virtual Office Pro bundle, you get reliable Virtual Office business phone service plus web conferencing,Internet faxing and call recording. And all for one low monthly fee that’s probably less than you’d pay another provider for web conferencing alone! Now, everyone can be more productive every day, in every way.
Need a Small Call Center with Big Features?
If your small business has a sales team, a help desk group or a team of agents fielding calls, check out our affordable VoIPcontact center solution. It’s ideally suited for small call centers and because it’s Internet-based, your agents can be located anywhere: at your on-site call center, working from home, or in other offices.
For complete pricing details, please contact the company directly.
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please contact the company directly.
Rich’s View of 8×8 Small Business Phone Service:
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