Tactical CRM Solutions

Sales people face many challenges as they continue on their quest to find new prospects, discover their requirements, develop quotations or proposals, present their products, close orders, and take great care of their prospects and customers! As the CRM software category continues to evolve, many great programs are emerging to solve specific problems encountered in the customer life-cycle. These are the programs that I refer to as tactical solutions.
 
There is no magic formula here. The trick is to look for ways to use technology to leverage your efforts to close more sales and take better care of your customers. I know of companies that do not even use a "classic" CRM solution, yet are quite delighted with the added impact they get from some specific tactical program. More commonly though, are working to find the the best solution for their "classic" CRM requirements and haven’t even thought about the many great tactical solutions that might provide a huge impact in their sales cycles! 

As new programs evolve, this list will grow. If you just browse through the tactical solution listings, you are sure to discover solutions to problems you may not have even realized you had! If you face a particular sales or marketing challenge that does not seem to be met by one of these programs, just let me hear about, there is probably a good solution out there somewhere!

This list of CRM solutions is sorted alphabetically by the Developer name. Scroll down the list to find the solution that might be of interest to you. Click on the Product Name link to display my No B.S. opinion of this program!

 

Developer

CRM Solution

 ACTEK Inc.  ACom3
 Alterian Plc  Alterian Marketing Suite
 Aprimo Inc.  Aprimo Marketing
 Authoria  Authoria Talent Management
 Business Forecast Systems  Forecast Pro
 Callidus Software  TrueComp Enterprise
 The Chapman Group  XSalerator.com™
 Chordiant Software  Chordiant Customer Experience
 Concur Technologies  Concur Expense
 Configure One  Product Configurator™
 Configure One  E-Catalog
 Configure One  E-Commerce
 Count5  Q
 Customer Velocity  Customer Velocity
 Dydacomp  Mail Order Manager (M.O.M.)
 Engago Technologies  LEADSExplorer
 eTicketSupport.com  eTicket
 FPX, LLC  Firepond
 FranklinCovey  PlanPlus
 Interactive Intelligence  Contact Center Automation
 Kadient Inc.  Dynamic Sales Content
 Kadient Inc.  Pragmatech Product Family
 Kayako Infotech Ltd.  SupportSuite
 LeadLife Solutions Inc.  LeadLife Solutions
 LogicNow Limited  PerlDesk
 MasterMind Software  ACTIVATOR!
 Microsoft Corp.  PowerPoint
 Right90 Inc.  Right90 Sales Forecasting
 Salesengineering.com  SEplanit Technical Opportunity Planner
 SalesProposals.com  Sales Document Builder
 The Sant Corporation  Sant Suite
 Satori LLC  Real Touch
 The SAVO Group  Sales Asset Manager®
 ScoreSight  ScoreSight
 Selectica Inc.  Selectica Configuration Platform 
 Smartsheet  Smartsheet
 StreetSmarts Inc.  StreetSmarts®
 SuccessFactors  SuccessFactors On-Demand
 Synygy  Sales Compensation Management
 Talisma  Talisma CIM
 Unica Corporation  Enterprise Marketing Management
 Unipress Software  Web Help Desk
 Workstream Inc.  TalentCenter
 Xactly Corporation  Xactly Compel®
 Zendesk.com  Zendesk


 
As is my custom, the list below is organized according to the challenges you are likely to face as you work prospects through the Total Customer Relationship Management life-cycle. It is a long page. So, scroll through it at your leisure. You are sure to find some program, you never even new was out there, that will solve an urgent customer challenge you face everyday!

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