This CRM Review examines Traction TeamPage.
In-Depth CRM Review
Traction Software, Inc.
245 Waterman Street
Providence, RI 02906-5215
CRM Category: Sales Management Support – Cloud
Sub-Category: Sales Collaboration
Seats: Small Enterprise
About the Company:
Founded in 1996, Traction® Software, Inc. set out to eliminate the frustrating and costly inefficiencies in team communications and information management by creating a revolutionary web-based hypertext Journal. Traction TeamPage was first released in 1999 and, after commercial launch in July 2002, became the first blog and wiki product for enterprise use. TeamPage is used worldwide by major pharma, finance, manufacturing, healthcare and other enterprises, universities, and branches of the U.S. Government.
Traction draws heavily on pioneering techniques and visions from the work of Doug Engelbart, Ted Nelson, Andy van Dam, and Vannevar Bush. The Traction Journal was directly inspired by Doug Engelbart’s 1992 paper Toward High-Performance Organizations: A Strategic Role for Groupware and Vannevar Bush’s Memex concept from his 1945 Atlantic Monthly article, As We May Think. Engelbart’s hypertext Journal (part of NLS for oN Line System) first demonstrated in 1968 served as a model and starting point for Traction TeamPage development.
About the Product:
Traction Software Products
Traction TeamPage is the heart of Traction Software’s product family. TeamPage makes it easy to communicate, work together, find what you need, and stay on top of what’s happening in your business. TeamPage integrates action tracking, Twitter-style status, threaded discussion, collaboration, social networking, and deep search. TeamPage connects people, actions, what you create or find in TeamPage, the public Web, your company’s intranet and your line of business systems. See TeamPage examples.
TeamPage is great product for collaborative work by people in businesses of every size and industry because TeamPage focuses on the basics: how to help people get work done using technology that’s simple to understand, pleasant to use, saves times, reduces frustration, and opens the door to discovery and innovation. The Feb 2011 Deloitte report Social Software for Business Performance – The missing link in social software, Measurable Business Improvements includes a case study TeamPage customer Alcoa Fasteners documented a 61% reduction in time required for compliance activities – over a full year – and many memorable quotes.
But TeamPage is far from the only place where work gets done. TeamPage includes built-in WebDAV support for Web folders and files connected to collaboration Space and pages, as well as built in support for email in, email out and notification using email or Jabber messages.
TeamPage goes beyond other collaboration platforms by including built-in support for Action Tracking, optional Attivio analysis and search for all collaborative and file content in TeamPage, and new Social Enterprise Web and Attivio Plus options that connect TeamPage collaboration and action tracking with work created and stored in file servers, Sharepoint, Documentum, SQL Databases and the Web.
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Rich’s View of Traction TeamPage:
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