CRM Review - Tour de Force

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Review of: Tour de Force CRM

CRM Solution from Tour de Force CRM, Inc.:: Tour de Force CRM, Inc.

Version:

V5.0

Price:

Contact the developer

Reviewed by: RichBohn

Rating:: 3

On

Last modified:January 30, 2012

Summary:

Tour de Force™ is the complete Outlook® based customer relationship management & sales force automation software designed for small to medium-sized businesses. Tour de Force’s Account-centric environment makes legacy contact management solutions like ACT and Goldmine a thing of the past.

Tour de Force is perfect for sales and service organizations operating in a Business to Business (B2B) environment, for uses including customer relationship management, sales force automation, document management, contact management, and enterprise-wide reporting.

More Details

In-Depth CRM Review

Tour de Force CRM

Tour de Force CRM, Inc.

321 S Blanchard Street
Findlay, OH 45840-5955

Telephone: (419) 425-4800
Fax: (419) 425-4850
Toll Free: (877) 285-4800
Email: http://www.tourdeforcecrm.com/about-us/contact-us
Web: http://www.tourdeforcecrm.com/

CRM Category: Strategic Solution - Cloud/On-Premise
Sub-Category: Contact Manager – Outlook Based
Seats: Mid-Market/Small Enterprise

About the Company:

The Tour de Force CRM software application was developed in 2001 by the MRH Technology Group. As of 2012, the MRH Technology Group will solely be known as Tour de Force CRM, Inc.
The sole focus of Tour de Force CRM, Inc. is the design, development, sale, implementation, and support of the Tour de Force CRM application.

While Tour de Force CRM is an ideal solution for any B2B sales organization, it was designed and developed specifically for the industrial distribution market. The current Tour de Force CRM user base is made up of approximately 80% Industrial Distributors, 10% Manufacturers, 5% Construction, 3% Furniture Dealers, and 2% other B2B Industries.

About the Product:

Tour de Force CRM is a customer relationship management and sales force automation software application. The goal of Tour de Force CRM is to provide the tools and functionality a B2B sales organization needs to be more efficient and more effective. Tour de Force CRM is installed on top of Microsoft Outlook, and can be accessed directly through Outlook. Tour de Force CRM integrates to a company’s ERP system, allowing sales data to be easily viewed and analyzed.

Simply stated, Tour de Force CRM helps you maximize the efficiency and effectiveness of your organization through a solution that delivers value to your sales, marketing, service, and management teams.

Tour de Force CRM offers benefits over other CRM systems in 4 key areas:

Unparalleled integration with Microsoft Outlook.
Business System Integration that provides a seamless interface to your existing ERP system.
Anytime, anywhere access to the key information you need with Tour de Force CRM Mobile.
A proven implementation process and experienced implementation team which has lead to our 98% retention rate over the last 5 years, ensuring your success in deploying a CRM solution.

Achieve sales success with the robust feature set of Tour de Force CRM

Comprehensive Implementation and Support process ensures your CRM implementation is a success.
Convenient Global searching of Contacts and Accounts across multiple Account Packages based on User permissions, directly from Microsoft Outlook.
Extensive feature set allows you to manage the information that’s important to your organization.
Sales Force Automation is a key element to the entire feature set of Tour de Force CRM – the software was designed to give an organization the tools to create an effective, efficient sales force.
Tour de Force CRM toolbar in Microsoft Outlook provides fast, convenient access to common features.
System is highly scalable, allowing you to add advanced functionality and additional users at your own pace.
Users have extensive options to configure system preferences specific to their workflow and processes.
Virtually unlimited ability to set-up and customize user-defined fields used for profiling.

Key Tour de Force CRM Features:

Account Management: Account-centric, not Contact-centric

Tour de Force CRM is designed with the business-to-business (B2B) sales company in mind. An Account within Tour de Force CRM typically represents a relationship with another company with which your company does business. An Account can be a “parent” to virtually any item in the Tour de Force CRM hierarchy. This allows you to link virtually unlimited information to an Account while the Account itself remains unchanged.

Tour de Force Architecture : Robust & Flexible

Tour de Force CRM is a 5th generation product built on a robust architecture, making Tour de Force CRM more flexible than ever. Tour de Force CRM was designed specifically for the distribution industry, but has been adapted by a number of other industries including Manufacturing, Construction, Furniture Dealers, and Technology.

Completely Configurable: Virtually unlimited User-Defined Fields

Tour de Force CRM’s reliance on user-defined fields makes it tremendously flexible. During your company’s initial implementation of Tour de Force CRM, YOU decide on the terminology the software uses and tailor the software to fit your sales processes. After implementation, you have complete control over the user-defined fields with the ability to add, update, or remove fields at will using the Tour de Force CRM Screen Designer.

True Enterprise Collaboration: Increase communication throughout your entire organization

Tour de Force CRM is a truly collaborative environment that can be accessed online, offline, or mobile, ensuring your data is available 24/7. All CRM data is fully inter-related, offering easy access between users from multiple locations and interfaces.

Easy conversion from other CRM products: Escape your restrictive CRM system

If Tour de Force CRM interests you, but you feel trapped in your old CRM product, don’t worry. Tour de Force CRM can provide the consulting necessary to convert your legacy CRM data to Tour de Force CRM.

Price:

For pricing details, please contact the company directly.

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http://www.comparecrm.com/crm-vendors/tourdeforce/tourdeforce-crm.php