CRM Review – Jitbit SaaS Help Desk

Jitbit Software

This CRM Review examines Jitbit SaaS Help Desk.

In-Depth CRM Review

Jitbit SaaS Help Desk


Jitbit Software
10685-B Hazelhurst Drive
Suite 5214
Humble, TX 77043

 

Telephone:  (646) 397-7708
Toll Free:    
Fax:            +44 (87) 1251 6052
Email:  Contact Jitbit
Web:    http://www.jitbit.com/

 

CRM Category: Customer Support – Cloud
Sub-Category: Help Desk
Seats: Small Enterprise

 

About the Company:

A SMALL FRIENDLY SOFTWARE COMPANY

Small enough to be personal.

“SMALL” MEANS “FAST”.

There’s nothing wrong with being small. “Small” means “fast”. Something big companies are incapable of.
Large enough to be stable.

PROFITABLE AND SELF-FUNDED.

We are profitable and funded by our customers. We don’t have to please anybody but our customers.

About the Product:

SaaS Help Desk

Support ticket system for your help desk team. This is the “SaaS” version – it is hosted remotely in our cloud.

You don’t have to install anything.

Unbeatable pricing!

  • NOT PRICED “PER AGENT”

Similar systems are priced around $30 per agent, while our help desk is much cheaper and it’s not priced “per agent”! The price tag is the total amount you pay monthly. You even get unlimited agents on the “Enterprise” plan. Read on: cheap hosted helpdesk…

Remotely hosted

  • RUNS IN THE CLOUD, NO HARDWARE HEADACHES

Real “software a s a service” – the help desk app is hosted on our cloud servers at Amazon’s datacenters in North Virginia and California, 24×7 monitoring, everyday backups. We keep your data even if your account expires! Read more on SaaS Help desk…

Custom domain

  • USE YOUR OWN ADDRESS

Set up a help desk app on your own domain, like “support.company.com”. Easy to set up, integrates with your website Learn more…

Secure and reliable

  • YOUR INFORMATION IS SAFE WITH US

Your connection to the service desk application is protected by SSL, the server’s disks are encrypted and the cloud technology makes us immune to hardware failures.

Neat and straightforward

  • BUT HAS EVERYTHING YOU NEED

We are focused on usability, absolutely no learning curve involved. However we have all the features you expect from a ticket system: asset tracking, file attachments, knowledge base, tagging, ticket-categories, email-integration and even a free email address.

Free iOS App

  • YOU’RE GONNA LOVE IT

Our Helpdesk comes with a free iOS app, that is optimised for both iPhone and iPad. It’s available for free in the App Store. No need to carry your laptop with you all the time, go mobile! For users of non-iOS smartphones and tablets we have an optimised web-interface, just open Helpdesk in your browser.

Price:

For complete pricing details, please see:

http://www.jitbit.com/hosted-helpdesk/purchase/

 

For a proper demo of this CRM solution:

For a proper demo of this CRM solution, please contact the company directly.

 

Rich’s View of Jitbit SaaS Help Desk:

To instantly view the complete In-Depth Review of this CRM solution, download the Kindle version from our page at Amazon.com!

This review is undergoing a major update and should be available real soon now!

 

Go ahead, Get a second opinion!

I have never claimed to be the only source of CRM software reviews. If you would like an alternative view of this CRM solution, here are some links that you can visit. However, if you are looking for totally independent, no BS! CRM reviews, I will look forward to working with you when you get back to my site!

Sorry, I have yet to find an independent review of this solution.

 

Short List:

If you are considering this program, you should also look at these other CRM solutions:

      • Coming Soon!

 

Rich’s Recommended Web Sites


Blog          http://blog.jitbit.com/

Twitter          https://twitter.com/jitbit

Google+           

LinkedIn

Facebook           https://www.facebook.com/jitbit

Youtube          

 

Rich’s Recommended Reads


 

 


Still have questions about Jitbit SaaS Help Desk? Just leave a comment below!

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