This CRM Review examines AppShore.
In-Depth CRM Review
2600 E. Bidwell Street
Folsom, CA 95630-6449
CRM Category: Strategic Solution – Cloud
Sub-Category: Contact Manager
Seats: Small Business
About the Company:
Incorporated in 2005, AppShore is lead by a team of entrepreneurial software industry executives from USA, Japan and Europe with a depth of experience at both start-ups and big companies.
Our big company experience taught us how to develop and market world class software products. Our small company experience taught us that most of those products are too complicated and expensive for many small business owners. That’s why we decided to start AppShore.
We are a privately funded small business like most of our customers and we expect to stay this way.
The AppShore Team is in this venture for the long haul. You can depend on us as a reliable, long-term business partner. We are passionate about providing the industry’s best customer service and support.
Passion for Superior Customer Service
AppShore was founded with a crystal clear vision: To provide small business owners with the single most functional, cost-effective, and easy-to-use Customer Relationship Management solution possible. But, what really differentiates us from the competition is our passion and our people. Our CRM experts take personal responsibility and great pride in your success. Our policy is to answer every email and every support ticket as soon as humanly possible.
We recognize that you have many choices when it comes to web based CRM vendors. We strongly encourage you to compare our products, price and customer service to any other competitive vendor. We are continuously improving our offer to include more and more value for our customers while maintaining extremely affordable price points. Based on the consistent feedback we get from our customers, we are convinced that you will be absolutely thrilled with your AppShore experience.
Security and Reliability
We understand the natural concerns many of you may have about hosting your data offsite, especially if this is the first time you have considered an online solution. Rest assured that your data is backed up nightly and that AppShore is taking all the necessary security precautions, and more, to ensure your sensitive customer information is safe and secure. You can count on AppShore as a stable, reliable, long term business partner dedicated to your success.
Simplicity and Ease-of-Use
All AppShore products are designed with the non-technical user in mind. We strive to make our service so easy to learn and use that even a novice can quickly become proficient with little or no assistance. Compared to other web based CRM solutions, you will find our solution to be far more intuitive. Many of our customers are up and running in a matter of minutes.
About the Product:
AppShore provides an online CRM solution, which means it is Internet based as opposed to being installed on your PC or on a server located at your office. The main benefits of an online solution are:
- it is available anywhere you have access to the Internet
- real time sharing of information between people in different physical locations
- no worries about losing your data if your PC crashes or is infected with a virus
- you don’t have own or operate any special computer hardware
- you don’t have download or install any software on your PC
- you don’t have to hire technical people to manage hardware and software
The AppShore solution was designed especially for small business owners with limited resources and big ideas. There is nothing to install and nothing to download – just sign up, log in, and get started.
Accounts and contacts
Import accounts and contacts from spreadsheets. Link them with activities, documents and emails.
Leads and web capture
Capture leads directly from your web site, dispatch them to your sales team.
Activities and shared calendars
Schedule meetings, events, tasks and phone calls. Record activity per customer, partner.
Send email in bulk to your contacts, leads or accounts.
Send and receive emails with attachments (documents, files). Link them with accounts, contacts, leads.
View online, print or export predefined and custom reports.
Opportunities, forecasts and quotas
Track all opportunities in your pipeline. Set quotas for your sales team and follow their performance by period.
Build your corporate knowledge database by recording and sharing business practices, product issues and customer cases.
Personalize AppShore to match your specific business needs. Add fields or lists, modify forms, look and feel.
Store and share your business proposals, marketing documents and images
For complete pricing details, please see:
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please see:
Rich’s Video Highlights of this CRM solution:
Rich’s View of AppShore:
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If you are considering this program, you should also look at these other CRM solutions:
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