In-Depth CRM Review
info@hand
1CRM Corp. 1408-819 Hamilton Street
Vancouver, British Columbia V6B 6M2
Canada
- Telephone: (604) 960-1828
- Fax: (604) 960-1829
- Email: info@1crm.com
- Web: http://infoathand.com/
- CRM Category: Strategic Solution - Cloud/On Premise
- Sub-Category: Contact Manager
- Seats: Small Business
About the Company:
Please note: We have only just initiated a dialog with this solution developer. So, we are still fully researching their background.
1CRM Corp. specializes in software solutions that equip small- and medium-sized organizations with integrated online business information while improving their cost model and streamlining their internal business processes. The company's flagship product, info@hand, is a web-based system that blends best-of-breed CRM with extended business management features for Accounting, ERP and eCommerce. info@hand provides "Instant Business Information, Anywhere" at every desk within an organization, or remotely via PC, Mac or mobile devices such as iPhone, iPad, Android and BlackBerry. The privately held company was founded in 1997 and is based in Vancouver, Canada.
About the Product:
Please note: We have only just initiated a dialog with this solution developer. So, we are still working this solution through our review process.
info@hand is one of the first CRM systems to blend top class CRM features with extended business management capabilities for Accounting and ERP, e-Commerce, Project & Resource tracking, Customer Service, and Human Resources. For example, it allows customer-facing personnel to create quotes or invoices quickly for clients, and then synchronize them later into the familiar QuickBooks accounting system for tracking by administrative staff - combining a quick response with a responsible audit trail.
Pricing for info@hand is simple compared to other CRM products. info@hand is sold for a one-time On Premise license fee of 210 Euros (about $275 US) per user, which includes mobile access and the info@hand Self-Service Portal with eStore (which provides clients with access to automated sales and service 24/7).
An online demo of info@hand is available on the 1CRM website. A 30-day free trial of the info@hand Cloud-Hosted service is also available. Customers may then decide to implement info@hand as On Premise software running on the customer's own server or at their ISP, or as a Cloud-Hosted service.
More than two years in the making, System 7 sets new standards in value, performance and ease of use for Small Business CRM. You can try it yourself right now here.
Some of the key advantages of info@hand System 7 include:
- All new user interface featuring unified list views with integrated custom layouts and reporting.
- Best in class performance in the most-used web browsers.
- Mobile support for iPad, iPhone, Android, BlackBerry and Windows Phone 7.Powerful customization features including the Studio for editing screen layouts, custom fields and dropdown lists, plus the ability to create Personality Packs which can fully customize the CRM for a specific industry with additional modules, studio customizations, and more.
- Integrated Internet Telephony (via Skype, etc..) with automatic Call Logging in the CRM.
- Dynamic Target Lists, which define a set of email marketing targets not by a list of individual names that has to be constantly updated and maintained, but as all Contacts, Leads or Targets that satisfy a set of criteria. Membership in the list is always up to date!Drip-Feed Email Campaigns: Define a series of emails, and have each delivered a specified number of days or months after a lead is created, to implement a timed multi-stage campaign for all new leads.
For more details, see extended highlights here.
Price:
For pricing details, please contact the company directly.
http://infoathand.com/store.html
Rich's View:
This review is undergoing a major update and should be available real soon now!
Go ahead, Get a second opinion:
I have never claimed to be the only source of CRM software reviews. If you would like an alternative view of this CRM solution, here are some links that you can visit. However, if you are looking for totally independent, no BS! CRM reviews, I will look forward to working with you when you get back to my site!
I have yet to find an objective independent review of info@hand.
Short List:
If you are considering this program, you should also look at these other CRM solutions:
- SalesNexus, developer of SalesNexus
- Relenta, developer of Relenta CRM
- Nimble, developer of Nimble
- BlueCamroo, developer of BlueCamroo
Now, get the rest of the story!
(coming soon!)
Rich's Recommended Web Sites
https://twitter.com/info_at_hand
http://www.linkedin.com/groups?about=&gid=3615556
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http://vimeopro.com/infoathand/infoathand-video-learning-library
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Rich's Recommended Reads
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